Insurance agencies expert witness Alan F. Shirek, AFS Risk Consulting International, LLC, describes Insurance agents’ and brokers’ standard of care
Generally speaking, the insurance agent or broker owes a high degree of care to its client. The extent of broker’s duty, in any specific case, is the result of the facts, statutory requirements and common law. In assessing the degree to which a broker has satisfied his or her duty, the broker’s stated policies, procedures and practices have a most persuasive effect. By comparing the broker’s actual performance to the performance required by his or her firm, a compelling case can be made for the broker’s success or failure at providing the appropriate level of care.